Friday, 29 June 2012

The Deal of a Life Time - Post #23

Trevor Deeley, of Deeley Import,s resided in Vancouver, as have his family for many years. He and his papa, Fred, are icons in the motorcycle world. His dad started selling Harleys, imported from Milwaukee, in 1917 making Deeley Imports one of the oldest motorcycle dealerships in the world. In 1973 Trevor was asked by Harley Davidson to become the exclusive distributor for HD in Canada. He accepted. And since that time, every Harley sold in Canada has been brought into the country through Fred Deeley Imports, Vancouver.

What better place to go to get my machine? I phoned him. He didn't answer. Right away that is. After running the gantlet of gate keepers, I was able to convince one of them that my need was absolutely urgent and that nothing less than leaving a direct message for Mr. Deeley on his voice mail would suffice. I am, after all, a salesman.

So the message was left.

"Mr. Deeley, sir. I need to talk to you about purchasing a new Heritage Softail through your Vancouver store. I reside in Toronto. I am 42 years old and I have wanted this bike all my life. The fact that my circumstance has recently afforded me the opportunity to actually proceed with an acquisition, is a bit of a wee miracle. At least in my mind. So here I am. This event is so monumental for me the only way I can put this together that reflects the magnitude of the purchase itself, is to make a deal with you, fly to Vancouver and ride 'er home. Please call me to discuss the possibility when you have the time".

A week later I am sitting at my desk at the office working. The phone rings.

"Hello, Peters speaking".

"Mr. Peters, Trev Deeley calling from Vancouver. I understand from your message you have a very important, life-long dream that needs to be realized. I am returning your call to inform you that there is nothing that we here at Deeley would be more pleased to do than to assist you in making your dream come true. After all, you are a very important person".

"Mr Deeley, sir. Thank you for the kind thought. But I sir, am but a piece of shit. You on the other hand, are a very important person. I thank you so very much for taking the time out of your schedule to return my call.

Not generally the way I would speak on the phone with a 'First Contact'. But we were talking motorcycles here, biker to biker. We discussed the bike. Standard package. He told me the price. I agreed. It's like buying a Ferrari. You don't negotiate the price. He then brought his finance gal, Gigi, on the line to work out the details and, leaving me in good hands, he bids me adieu.

Gigi is fantastic. Pictures of the bike were emailed. Upgrades discussed and agreed to and the final price list is forwarded. The deal was completed that day. The only glitch was getting it inked.

No comments:

Post a Comment